Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility. Please stop in during one of the following times: Mon – Fri, 10 am – 12:00 pm or Sat – Sun 10 am – 4 pm. You can also easily schedule a tour online.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have you dog, however, he or she will still need to pass our compatibility evaluation.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by filling out the registration forms, and providing us with all the proper health/vet documents required. You can also schedule a compatibility evaluation online to see if your dog will be a good fit. Once your dog has been approved you can register for both daycare and lodging online. We require all dogs that will be lodging with us come for a day of play so they’re familiar with the setting.

Why is your lobby closed for two hours each day?

We close our lobby to give dogs’ downtime, and allow our staff to do additional cleaning. It’s important to consider that dogs do need downtime, rest helps avoid accidental injury, or potentially becoming more aggressive. Some dogs can self-regulate rest while others may need to be placed in kennels to rest.

Are you open on holidays?

Yes, We are open 365 days a year.

How do I know my dog will be safe at the Dog Retreat & Spa?

We require all dogs to go through a compatibility evaluation. Dogs are separated by both size and temperament We have a low dog-to-leader ratio. All staff members are trained in first aid and CPR, and go through a dog behavior training program. We’ve designed our facility with all sized dogs in mind – every shape and size. At least one of our pet loving staff with be present with dogs in each designated play area.

What do I need to bring for my dog when they’re in daycare?

We require all dogs to have a quick release collar. No buckles are allowed. If they need food it must be bagged, and all medication must be in original packaging.

What is the difference between Daycare and Day Stay?

Day Stay may be a perfect option for the dog that did not do well with our compatibility evaluation, or has not been neutered or spayed, or may need extra attention. This may be for various reasons, health, age or injury. Daycare is for those dogs that do play well with others.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most shy dogs, or dogs that haven’t been socialized enough, usually benefit tremendously from daycare. They become less shy, more socialized and have a great time! However, that said, NOT every dog is suited to the daycare setting. It’s our job to let you how your dog is doing and see what other options may work best to keep your dog happy. For ex: we offer one on one play or small group play or your dog may do best with an at home dog walker.

What if my dog is not neutered or spade what are my options

All dogs in daycare need to be neutered or spayed at six months. If you’re not comfortable with that, you could consider our Day Stay program.

What happens if I want to cancel my reservation for lodging?

Cancellations must be made within 48 hours of schedule stay. If less than 48 hours a flat fee of $55 will be charged. Cancellation during peak holidays must be made 10 days in advance of the stay. If cancellation is requested less than 10 days prior to stay you’d charged $150 dollar fee per animal.

Can I bring my own food?

You are required to bring your pets food. It’s much better for the pet to continue on their regular diet. All food must be placed in baggies for individual meals. For boarders, you are also welcome to bring a special blanket that will make them feel comfortable. No Rawhide, bullysticks or bones allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If the act is mild, the dog will be placed in a timeout until she/he has calmed down. If the aggression causes harm to another dog, you will be responsible for any veterinary care for that dog and your dog will not be allowed back unless the behavior has been modified through training.

Can someone other than me pick up my dog?

Yes, but the person has to be listed on your account when you drop off the dog. They’ll have to show personal identification

My dog went to training but is still not trained. Can you help him/her?

We offer several different training classes to meet your needs; however, we cannot train your dog without your help. An owner must be willing to commit to a minimum of 10 minutes per day to be successful with training their dog.

Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility while your dog is being evaluated. You can book a tour online through our registration portal.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have your dog, however, he or she will still need to pass our compatibility evaluation before joining.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by completing the registration forms and submitting the required vet documents. You may also call us to schedule a compatibility evaluation.

Why is your lobby closed for two hours each day?

We close our lobby daily to give dogs downtime and allow our staff to perform cleaning and maintenance. Rest periods help prevent fatigue and promote safety during playtime.

Are you open on holidays?

Yes, we are open 365 days a year. However, on certain holidays our lobby may be closed for drop-offs and pick-ups, and hours may vary.

How do I know my dog will be safe at the Dog Retreat & Spa?

All dogs must complete a compatibility evaluation and are grouped by size and temperament. Our trained staff maintain a low dog-to-leader ratio, and all are certified in pet first aid and CPR to ensure your dog’s safety.

What do I need to bring for my dog when they’re in daycare?

Please bring a quick-release collar. If your dog requires food or medication, ensure it’s labeled and medications are in their original packaging.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most dogs adapt quickly and benefit from socialization in daycare. However, every dog is unique. If needed, we offer one-on-one or small group play options to ensure comfort and happiness.

What if my dog is not neutered or spayed? What are my options?

Dogs attending daycare must be neutered or spayed by 6–8 months of age. If not, you may consider our Day Stay program as an alternative.

What happens if I want to cancel my reservation for lodging?

A 50% deposit is required for all overnight stays. Non-peak cancellations must be made 72 hours in advance to avoid forfeiting the deposit. During peak periods, deposits are non-refundable, and cancellations made within 10 days will be charged the full stay amount.

Can I bring my own food?

Yes, bringing your pet’s own food is required to maintain their regular diet. Please portion food into labeled individual baggies. Boarders may bring a blanket for comfort, but rawhide, bully sticks, and bones are not allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If aggression occurs, the dog will first be placed in a timeout. If the behavior results in harm to another dog, you will be responsible for veterinary costs and the dog may not return until behavior modification is demonstrated.

Can someone other than me pick up my dog?

Yes, but the designated person must be listed on your account and will need to show valid photo identification when picking up your dog.

My dog went to training but is still not trained. Can you help him/her?

We offer several training programs to help improve your dog’s behavior. However, consistent owner participation of at least 10 minutes per day is essential for lasting success.

How to Help Your Dog Adjust to Boarding

Published On: June 26, 2024Categories: dog boarding

Have you ever wondered how to make your dog’s boarding experience stress-free? Many pet owners face the challenge of leaving their beloved pets in a new environment. Understanding how to help your dog adjust to boarding can make a significant difference in their comfort and well-being. In this article, we’ll explore practical tips and expert advice to ensure your dog’s stay at The Dog Retreat & Spa is as pleasant as possible. You’ll learn how to prepare before the stay, what to expect during, and how to help your dog readjust afterward.

Preparing Your Dog for Boarding

Familiarize Your Dog with the Boarding Facility

Before the boarding period, take your dog to visit the facility. Allowing your dog to explore the surroundings and meet the staff can reduce anxiety. Spend some time walking around the space, letting your dog sniff and get accustomed to the new smells and sounds.

Pack Comfort Items

Bring along your dog’s favorite toys, bedding, or a piece of your clothing. Familiar scents can provide comfort and a sense of security. These items will remind your dog of home and help them feel more at ease.

Maintain a Regular Routine

Try to keep your dog’s feeding and exercise routines consistent before boarding. This helps minimize stress by maintaining a sense of normalcy. Gradually adjust any routines if necessary to match the boarding schedule of The Dog Retreat & Spa.

Provide Necessary Medical Information

Ensure that your dog is up-to-date on vaccinations and provide the boarding facility with any necessary medical records. This is crucial for the safety and health of all pets at the boarding facility.

Practice Short Stays

If possible, try leaving your dog at the boarding facility for short stays or day visits before the longer boarding period. This helps your dog get used to the environment and understand that you will return.

During the Boarding Period

Communication with the Facility

Stay in touch with the staff to check on your dog’s well-being. Reliable facilities will provide regular updates and address any concerns promptly. Knowing how your dog is doing can provide peace of mind.

Provide Clear Instructions

Give detailed instructions regarding your dog’s dietary needs, medication, and any special requirements. Clear communication ensures your pet receives the best care. Ensure the staff understands any behavioral quirks or preferences your dog may have.

Trust the Process

It’s natural to worry, but trusting our experienced team can help alleviate your concerns. Remember, your dog is in good hands. The staff is trained to handle a variety of situations and provide the best care for your pet.

Monitor Your Dog’s Behavior

If the facility provides a webcam service, use it to check in on your dog occasionally. Observing your pet’s behavior can reassure you that they are adapting well to the new environment.

After Boarding: Helping Your Dog Readjust

Post-Boarding Observation

Monitor your dog for any signs of stress or unusual behavior after their stay. Some dogs might need a day or two to readjust to being home. Signs of stress can include changes in appetite, behavior, or energy levels.

Gradual Reintegration

Reintroduce your dog to their regular routine gradually. Avoid overwhelming them with too much activity right away. Give them time to settle back into their home environment and re-establish their usual habits.

Positive Reinforcement

Use treats and affection to reward your dog for good behavior during and after boarding. Positive reinforcement can ease their transition and reinforce good experiences. Praise your dog for calm behavior and provide extra love and attention.

Address Any Issues

If you notice any persistent changes in your dog’s behavior or health, consult with your veterinarian. Sometimes, the stress of boarding can reveal underlying health issues that need attention.

Trust Your Dog is in the Best Hands

Helping your dog adjust to boarding involves preparation, trust, and effective communication. By familiarizing your dog with the boarding facility, maintaining routines, and staying informed, you can ensure a smooth and positive experience. Our staff will always prioritize your pet’s comfort and happiness, making their stay enjoyable and stress-free.

Encourage your dog’s successful boarding experience by choosing The Dog Retreat & Spa. Our dedicated team is here to provide exceptional care and support for your furry friend. Contact us today.

How to Help Your Dog Adjust to Boarding

Preparing Your Dog for Boarding

Familiarize Your Dog with the Boarding Facility

Pack Comfort Items

Maintain a Regular Routine

Provide Necessary Medical Information

Practice Short Stays

During the Boarding Period

Communication with the Facility

Provide Clear Instructions

Trust the Process

Monitor Your Dog’s Behavior

After Boarding: Helping Your Dog Readjust

Post-Boarding Observation

Gradual Reintegration

Positive Reinforcement

Address Any Issues

Trust Your Dog is in the Best Hands

(781) 604-7387

info@thedogretreat.com

781-548-3248

PhysicalRehab@TheDogRetreat.com

219 Bear Hill Rd, Waltham, MA, 02451

thedogretreatandspa

rehab_at_thedogretreat

The Dog Retreat & Spa- Waltham