Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility. Please stop in during one of the following times: Mon – Fri, 10 am – 12:00 pm or Sat – Sun 10 am – 4 pm. You can also easily schedule a tour online.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have you dog, however, he or she will still need to pass our compatibility evaluation.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by filling out the registration forms, and providing us with all the proper health/vet documents required. You can also schedule a compatibility evaluation online to see if your dog will be a good fit. Once your dog has been approved you can register for both daycare and lodging online. We require all dogs that will be lodging with us come for a day of play so they’re familiar with the setting.

Why is your lobby closed for two hours each day?

We close our lobby to give dogs’ downtime, and allow our staff to do additional cleaning. It’s important to consider that dogs do need downtime, rest helps avoid accidental injury, or potentially becoming more aggressive. Some dogs can self-regulate rest while others may need to be placed in kennels to rest.

Are you open on holidays?

Yes, We are open 365 days a year.

How do I know my dog will be safe at the Dog Retreat & Spa?

We require all dogs to go through a compatibility evaluation. Dogs are separated by both size and temperament We have a low dog-to-leader ratio. All staff members are trained in first aid and CPR, and go through a dog behavior training program. We’ve designed our facility with all sized dogs in mind – every shape and size. At least one of our pet loving staff with be present with dogs in each designated play area.

What do I need to bring for my dog when they’re in daycare?

We require all dogs to have a quick release collar. No buckles are allowed. If they need food it must be bagged, and all medication must be in original packaging.

What is the difference between Daycare and Day Stay?

Day Stay may be a perfect option for the dog that did not do well with our compatibility evaluation, or has not been neutered or spayed, or may need extra attention. This may be for various reasons, health, age or injury. Daycare is for those dogs that do play well with others.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most shy dogs, or dogs that haven’t been socialized enough, usually benefit tremendously from daycare. They become less shy, more socialized and have a great time! However, that said, NOT every dog is suited to the daycare setting. It’s our job to let you how your dog is doing and see what other options may work best to keep your dog happy. For ex: we offer one on one play or small group play or your dog may do best with an at home dog walker.

What if my dog is not neutered or spade what are my options

All dogs in daycare need to be neutered or spayed at six months. If you’re not comfortable with that, you could consider our Day Stay program.

What happens if I want to cancel my reservation for lodging?

Cancellations must be made within 48 hours of schedule stay. If less than 48 hours a flat fee of $55 will be charged. Cancellation during peak holidays must be made 10 days in advance of the stay. If cancellation is requested less than 10 days prior to stay you’d charged $150 dollar fee per animal.

Can I bring my own food?

You are required to bring your pets food. It’s much better for the pet to continue on their regular diet. All food must be placed in baggies for individual meals. For boarders, you are also welcome to bring a special blanket that will make them feel comfortable. No Rawhide, bullysticks or bones allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If the act is mild, the dog will be placed in a timeout until she/he has calmed down. If the aggression causes harm to another dog, you will be responsible for any veterinary care for that dog and your dog will not be allowed back unless the behavior has been modified through training.

Can someone other than me pick up my dog?

Yes, but the person has to be listed on your account when you drop off the dog. They’ll have to show personal identification

My dog went to training but is still not trained. Can you help him/her?

We offer several different training classes to meet your needs; however, we cannot train your dog without your help. An owner must be willing to commit to a minimum of 10 minutes per day to be successful with training their dog.

Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility while your dog is being evaluated. You can book a tour online through our registration portal.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have your dog, however, he or she will still need to pass our compatibility evaluation before joining.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by completing the registration forms and submitting the required vet documents. You may also call us to schedule a compatibility evaluation.

Why is your lobby closed for two hours each day?

We close our lobby daily to give dogs downtime and allow our staff to perform cleaning and maintenance. Rest periods help prevent fatigue and promote safety during playtime.

Are you open on holidays?

Yes, we are open 365 days a year. However, on certain holidays our lobby may be closed for drop-offs and pick-ups, and hours may vary.

How do I know my dog will be safe at the Dog Retreat & Spa?

All dogs must complete a compatibility evaluation and are grouped by size and temperament. Our trained staff maintain a low dog-to-leader ratio, and all are certified in pet first aid and CPR to ensure your dog’s safety.

What do I need to bring for my dog when they’re in daycare?

Please bring a quick-release collar. If your dog requires food or medication, ensure it’s labeled and medications are in their original packaging.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most dogs adapt quickly and benefit from socialization in daycare. However, every dog is unique. If needed, we offer one-on-one or small group play options to ensure comfort and happiness.

What if my dog is not neutered or spayed? What are my options?

Dogs attending daycare must be neutered or spayed by 6–8 months of age. If not, you may consider our Day Stay program as an alternative.

What happens if I want to cancel my reservation for lodging?

A 50% deposit is required for all overnight stays. Non-peak cancellations must be made 72 hours in advance to avoid forfeiting the deposit. During peak periods, deposits are non-refundable, and cancellations made within 10 days will be charged the full stay amount.

Can I bring my own food?

Yes, bringing your pet’s own food is required to maintain their regular diet. Please portion food into labeled individual baggies. Boarders may bring a blanket for comfort, but rawhide, bully sticks, and bones are not allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If aggression occurs, the dog will first be placed in a timeout. If the behavior results in harm to another dog, you will be responsible for veterinary costs and the dog may not return until behavior modification is demonstrated.

Can someone other than me pick up my dog?

Yes, but the designated person must be listed on your account and will need to show valid photo identification when picking up your dog.

My dog went to training but is still not trained. Can you help him/her?

We offer several training programs to help improve your dog’s behavior. However, consistent owner participation of at least 10 minutes per day is essential for lasting success.

Your Dog’s Cozy Retreat Starts Here

With 24/7 on-site staff and soothing bedtime music, we make your dog feel right at home

Register now

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About Lodging

Whether your pup enjoys a Deluxe Suite, a Luxury Upgrade, the Presidential experience, or cozy cage-free cuddles, we provide safe, structured overnight care designed to meet every dog’s unique needs. Our experienced team is on-site 24/7 to ensure your best friend receives the love and comfort they deserve.

Located in Waltham, MA
Boarding includes daycare play during the day!

Lodging Options

*10% price increase during peak periods
**2 night weekend minimum needed from Memorial day to after labor day.

What’s Included With Every Stay

24/7 On-Site Supervision & Overnight Monitoring
Your pup is never alone, our trained team is on-site around the clock.
Premium Raised Beds & Climate-Controlled Suites
Every dog enjoys a cozy, comfortable sleep space with year-round temperature control.
Two Daily Feedings
We happily serve your dog’s regular diet or our house food for an additional fee.
Fresh Water Provided Daily
Clean, accessible water is refreshed day & night.
Daily Photo Update Report
Get a snapshot of your dog’s day because peace of mind matters.
Daily Cleaning & Sanitizing of Suites
We maintain a pristine, hygienic environment for every guest.
Soothing Music at Bedtime
Relaxing sounds help your pup settle into a restful night.
Full Day of Play in Daycare
Every boarding stay includes all-day play with friends in our indoor & outdoor parks.

Enhance Your Dog’s Stay

From bedtime tuck-ins with snacks to full spa treatments, we offer plenty of add-ons to make your dog’s stay extra special.

Explore our À La Carte menu to customize their visit.

À La Carte Add-On Services

Treat your pup to the ultimate resort experience with our luxe, tail-wagging extras.

Room service

Midday Snack of the Day – $5
From banana bites to carob chip cookies —it’s the chef’s surprise!

Pup-sicle (Misc. flavors) – $5
Cool down with a dog-safe pup-sicle on warm days.

Peanut Butter Kong – $5
The classic boredom buster—stuffed with creamy peanut butter.

Specialty Cookies – $5
Artisan, drool-worthy, and always pup-approved.

Birthday Cookies – $10
Every birthday needs a treat! Add on for a mini celebration, includes a special treat, and photo of your pup in a birthday hat or bandana.

Birthday Paw-ty Package – $35
Hats, cupcakes, party treats for all, and a photo shoot to remember—your pup is the star.

Pupgrade Packages

Tail wagger treat pack – $25
A trio of tasty indulgences for your favorite foodie. This pack includes a frozen pup-sicle, a gourmet midday snack, and a cozy bedtime tuck-in complete with a treat. Simple, satisfying, and oh-so pampered.

Paws & Relax Combo – $35
The ultimate evening wind-down: a 20 minute one on one playtime with a staff member followed by a bedtime tuck-in with a snack Perfect for pups who deserve a little R&R before bedtime.

The VIP (Very Important Pup) experience– $45
For the dog who lives the luxe life: a pupsicle, midday snack, personalized bedtime tuck-in, belly rubs, and a 20 minute one on one playtime. It’s a five-star treatment—because they’re that dog.

Dining Enhancements

Because every guest deserves a meal that meets their needs—and their tastes

In-House Cuisine – $6/meal

No kibble? No problem. We offer high-quality in-house meals to keep your pup full and happy during their stay.

Custom Meal Preparation – $8/Meal

For our pickier guests, we’re happy to provide hand-prepped meals or pre-cooked food like chicken/beef/salmon when needed. We’ll never let a pup go hungry—our goal is to ensure every guest enjoys at least one nourishing meal a day.

Play & Adventure

One-on-One Playdate (20 mins) – $30
Exclusive time with one of our doting staff members for fetch, cuddles, or whatever your pup loves most.

Wilderness Walk – $35
An enriching nature stroll with sniff-stops, tail wags, and fresh air therapy.

Comfort & Care

Bedtime Tuck-In with Snack – $15
Cozy cuddles, a snack, and gentle belly rubs before lights out.

Orthopedic Mattress Upgrade – $5

Spa Services

The depaw-ture refresh– Pricing varies by size.
A quick rinse and shine before heading home. Perfect for pups who prefer to leave looking (and smelling) their best.

The Signature Spa Blowout– Pricing varies by size.
Our full refresh treatment: a soothing bath, gentle blow dry, thorough brush-out, nail trim, and ear cleaning—because no detail goes unnoticed.

Signature Nail Trim – $25
A clean, polished look for healthy, happy paws.

Buff & Smooth Deluxe Nail Trim– $25
Smooths and softens nail edges for a finished, pawfect look.

The Fresh Kiss Treatment – $10
Gentle brushing for sparkling teeth and irresistible breath. Because kisses happen.

Care & Connection

Medication Administration – $7 Per
Handled gently and professionally with extra love.

FaceTime with Your Pup – $20
Check in on your bestie while you’re away—cue the happy tail wags.

Sunscreen Application – $4
Sun safety? Say less. SPF for sensitive snouts and bellies.

Pup Sunscreen Can – $20
Take-home protection that smells like vacation.

Convenience Services

Extended Stay Departure –Half day $38 / Full day $48
For pups who just aren’t ready to check out at 10am—we’ve got playtime covered.

Early Check-in– $10
For those early mornings when you need a head start.

Late Check-out – $25
Running fashionably late? We’ll keep your pup comfy and cared for—up to 2 hours after closing. No stress, just extra snuggles.

Peak periods
February vacation, April vacation, Memorial day, Labor day weekend, Thanksgiving break, Christmas/ New years break

What to pack

To make your dog’s stay as comfortable and stress-free as possible, please bring the essentials they’re familiar with from home.

Here’s what to include:

Your dog’s regular food, pre-portioned by meal to help maintain their routine and prevent stomach upset.
Medications and supplements in their original containers, clearly labeled with detailed instructions (when to give, how to administer, etc.).
Optional comfort items like a favorite toy, blanket, or small bed… something that smells like home to help them settle in.
All items labeled with your dog’s first and last name to ensure everything makes its way back home safely.

We provide raised beds, cozy mats, stainless steel bowls, slow feeders, and plenty of love. So no need to bring those from home.

Lodging Requirements

To ensure a safe and happy stay:

Temperament evaluation & prior daycare required for all boarding dogs
Up-to-date on Rabies, DHPP, Canine influenza, and Bordetella
Negative fecal test within past 12 months
Flea & tick prevention strongly recommended
Dogs must be at least 4 months old

???? We do not accept aggressive dogs or those unable to settle comfortably in a suite or cage-free setting.

Cancellation & Holiday Policies

Deposits:
A deposit is required at the time of booking to secure your reservation. Deposits are mandatory for all stays and are especially important during holidays and peak travel times when availability is limited.
Cancellations:
Please cancel at least 48 hours in advance for standard reservations, or 10 days in advance for holiday or peak-period stays to avoid forfeiting your deposit.
Late Cancellations / No-Shows:
- For standard reservations canceled within 48 hours of check-in, the deposit will be forfeited.
- For holiday or peak-period stays canceled within 10 days of check-in or for no-shows the full cost of the reservation will be charged.

We appreciate your understanding and cooperation. These policies help us provide fair booking opportunities and ensure every guest receives the care and space they deserve.

How to Get Started

All dogs must pass a daycare evaluation

Create a Profile

Tell us about your pup! Create an online profile with your dog’s details, preferences, and care needs so we can get to know them. Be sure to add a local emergency contact that we could contact if we are unable to get ahold of you.

Register here

Upload Documents

To keep all pets safe, we require:

Rabies
Distemper/Parvo (DHPP)
Bordetella (kennel cough)
Canine Influenza (30-day grace period if not yet complete)
Clean, recent fecal test
If dogs are over 8 months old please provide documents on their spay/neuter. We do not take unaltered dogs past 8 months old.

Please upload your dog’s records directly into their profile before calling to schedule an evaluation.

Call us to book an Evaluation

Every new daycare or boarding guest starts with an evaluation (30–45 minutes).

You’ll answer a few questions about your pup’s history.
We’ll introduce your dog to a few friends to assess comfort and play style.
You’ll get a guided tour while your pup is evaluating.
At the end, we’ll review what we observed and discuss the best plan moving forward.

Register

Schedule an evaluation

Holiday Schedule

The Dog Retreat & Spa is staffed 24/7, 365 days a year, ensuring all lodging guests continue to receive full care and attention even when we’re “closed.”

On the following holidays, we do not offer daycare, drop-offs, or pick-ups for lodging:

New Year’s Day

Martin Luther King Jr. Day

Presidents Day

Easter Sunday

Patriots’ Day

Memorial Day

Juneteenth

Independence Day
(4th of July)

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

While we’re closed to the public on these dates, rest assured our team is still on-site providing love, supervision, and care for all boarding dogs.

Happy Clients

Customer Reviews

4.9 Based on 379 Reviews

Lodging FAQs

What should I bring when boarding my dog overnight?

We recommend bringing your dog’s regular food, clearly labeled, any required medications, and a familiar item like a blanket or toy to help them feel at ease. Keeping your dog’s routine consistent can make their stay more comfortable and stress-free.

Is dog boarding a good option for first-time boarders?

Yes, dog boarding can be a great option for first-time boarders, especially when dogs are introduced gradually. A trial experience helps dogs become familiar with the environment, staff, and routines before an overnight stay, making the transition smoother for both pets and owners.

How do you keep dogs safe during overnight lodging?

Safety is a top priority during dog boarding and lodging. Dogs are supervised by trained staff, grouped thoughtfully during playtime, and monitored closely throughout the day and night to ensure a calm, secure, and positive experience.

Can senior dogs or dogs with special needs be boarded?

Many senior dogs and dogs with special needs do well in dog boarding when their care routines are clearly communicated in advance. Providing details about mobility, medications, feeding schedules, or comfort preferences helps staff tailor care to your dog’s individual needs.

How far in advance should I book dog boarding?

Dog boarding availability can fill up quickly, especially during weekends, holidays, and peak travel seasons. Booking early is recommended to secure your preferred dates and lodging option, particularly if your dog requires a specific type of accommodation.

Your Dog’s Cozy Retreat Starts Here

About Lodging

Lodging Options

Boutique $85* a night

Boutique $85* a night

Boutique $85* a night

Deluxe $90* a night

Deluxe $90* a night

Deluxe $90* a night

Luxury $105* a night

Luxury $105* a night

Luxury $105* a night

Presidential $125* a night

Presidential $125* a night

Presidential $125* a night

Cage free $110* a night

Cage free $110* a night

Cage free $110* a night

What’s Included With Every Stay

Enhance Your Dog’s Stay

À La Carte Add-On Services

What to pack

Lodging Requirements

Cancellation & Holiday Policies

How to Get Started

Create a Profile

Upload Documents

Call us to book an Evaluation

Holiday Schedule

Happy Clients

Customer Reviews

4.9

Based on 379 Reviews

Kara & Frankie

Kara & Frankie

Myisha& Gizelle

Myisha& Gizelle

Kelsey & Bean

Kelsey & Bean

Christine, George, & Zeus

Christine, George, & Zeus

Lodging FAQs