Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility. Please stop in during one of the following times: Mon – Fri, 10 am – 12:00 pm or Sat – Sun 10 am – 4 pm. You can also easily schedule a tour online.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have you dog, however, he or she will still need to pass our compatibility evaluation.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by filling out the registration forms, and providing us with all the proper health/vet documents required. You can also schedule a compatibility evaluation online to see if your dog will be a good fit. Once your dog has been approved you can register for both daycare and lodging online. We require all dogs that will be lodging with us come for a day of play so they’re familiar with the setting.

Why is your lobby closed for two hours each day?

We close our lobby to give dogs’ downtime, and allow our staff to do additional cleaning. It’s important to consider that dogs do need downtime, rest helps avoid accidental injury, or potentially becoming more aggressive. Some dogs can self-regulate rest while others may need to be placed in kennels to rest.

Are you open on holidays?

Yes, We are open 365 days a year.

How do I know my dog will be safe at the Dog Retreat & Spa?

We require all dogs to go through a compatibility evaluation. Dogs are separated by both size and temperament We have a low dog-to-leader ratio. All staff members are trained in first aid and CPR, and go through a dog behavior training program. We’ve designed our facility with all sized dogs in mind – every shape and size. At least one of our pet loving staff with be present with dogs in each designated play area.

What do I need to bring for my dog when they’re in daycare?

We require all dogs to have a quick release collar. No buckles are allowed. If they need food it must be bagged, and all medication must be in original packaging.

What is the difference between Daycare and Day Stay?

Day Stay may be a perfect option for the dog that did not do well with our compatibility evaluation, or has not been neutered or spayed, or may need extra attention. This may be for various reasons, health, age or injury. Daycare is for those dogs that do play well with others.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most shy dogs, or dogs that haven’t been socialized enough, usually benefit tremendously from daycare. They become less shy, more socialized and have a great time! However, that said, NOT every dog is suited to the daycare setting. It’s our job to let you how your dog is doing and see what other options may work best to keep your dog happy. For ex: we offer one on one play or small group play or your dog may do best with an at home dog walker.

What if my dog is not neutered or spade what are my options

All dogs in daycare need to be neutered or spayed at six months. If you’re not comfortable with that, you could consider our Day Stay program.

What happens if I want to cancel my reservation for lodging?

Cancellations must be made within 48 hours of schedule stay. If less than 48 hours a flat fee of $55 will be charged. Cancellation during peak holidays must be made 10 days in advance of the stay. If cancellation is requested less than 10 days prior to stay you’d charged $150 dollar fee per animal.

Can I bring my own food?

You are required to bring your pets food. It’s much better for the pet to continue on their regular diet. All food must be placed in baggies for individual meals. For boarders, you are also welcome to bring a special blanket that will make them feel comfortable. No Rawhide, bullysticks or bones allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If the act is mild, the dog will be placed in a timeout until she/he has calmed down. If the aggression causes harm to another dog, you will be responsible for any veterinary care for that dog and your dog will not be allowed back unless the behavior has been modified through training.

Can someone other than me pick up my dog?

Yes, but the person has to be listed on your account when you drop off the dog. They’ll have to show personal identification

My dog went to training but is still not trained. Can you help him/her?

We offer several different training classes to meet your needs; however, we cannot train your dog without your help. An owner must be willing to commit to a minimum of 10 minutes per day to be successful with training their dog.

Benefits of Luxury Dog Boarding

As a pet parent, you would never want to leave your furry friend behind. But sometimes, life calls for the unexpected and luxury dog boarding can offer you peace of mind. These facilities provide a comfortable, relaxing environment for your pup while you are away.

In this blog post we will cover some of the top benefits of providing your dog with a comfortable and relaxing boarding experience.

1. The Right Caretakers

When scheduling a room for your pup at a luxury dog boarding facility, you can rest assured knowing that they will be taken care of while you are away. They have experienced and knowledgeable professionals who understand dogs and all of their needs. All staff members must be certified in animal first aid and CPR, as well as provide a background check prior to being hired. This allows you to feel secure knowing that your dog is in good hands.

2. Room Service and Pampering Provided by Luxury Dog Boarding

Luxury dog boarding offers a wide range of services such as room service, daily walks, playtime sessions with other dogs, and belly rubs from the staff members. Yes, all these things come standard with luxury dog boarding packages so that your pup feels like they are at home even when you’re not there. It also helps make sure their routines don’t get disrupted too much while they’re away from home.

3. Relaxation and Comfort

In addition to the physical activity and pampering services mentioned above, luxury dog boarding also provides relaxation areas with comfortable beds or couches. This offers a space for your pup to take naps or just relax after their long day playing with other dogs. Most of these dog boarding centers often have TVs playing calming music 24/7 to further ensure your pup’s comfort while they are away from home.

The Dog Retreat & Spa: Luxury Dog Boarding Services

Are you looking for the most comfortable and fun dog boarding facility in Maryland? Well, look no further than The Dog Retreat & Spa. We have the perfect home away from home for your dog. You can rest assured that your dog’s comfort needs will be taken care of by our highly trained and dog-loving staff.

We are sure that your dog will love every moment spent at our state-of-the-art boarding facility. The Dog Retreat & Spa in Maryland has unique boarding suites that are designed with your dog’s fun, comfort, and safety in mind. We also have outdoor and indoor parks where your dog can enjoy hours of playtime before retiring to their private room. The rooms come with controlled temperatures, calming music, raised beds, and much more.

Give your dog an opportunity to enjoy the best boarding experience in Maryland which includes belly rubs, treats, and peanut butter among other things. We also provide cageless dog lodging if it suits them better. Keep in mind that all dogs should spend a day at the Dog Retreat & Spa daycare facility so that they can get familiar with the facility’s environment. Our dog boarding options include Boutique, Deluxe, Luxury, Presidential, and Cage Free. Give your dog the outing they deserve. We have everything needed to keep them papered and happy.

Contact us today to make boarding reservations or to learn more about our luxury dog boarding services.