Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility. Please stop in during one of the following times: Mon – Fri, 10 am – 12:00 pm or Sat – Sun 10 am – 4 pm. You can also easily schedule a tour online.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have you dog, however, he or she will still need to pass our compatibility evaluation.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by filling out the registration forms, and providing us with all the proper health/vet documents required. You can also schedule a compatibility evaluation online to see if your dog will be a good fit. Once your dog has been approved you can register for both daycare and lodging online. We require all dogs that will be lodging with us come for a day of play so they’re familiar with the setting.

Why is your lobby closed for two hours each day?

We close our lobby to give dogs’ downtime, and allow our staff to do additional cleaning. It’s important to consider that dogs do need downtime, rest helps avoid accidental injury, or potentially becoming more aggressive. Some dogs can self-regulate rest while others may need to be placed in kennels to rest.

Are you open on holidays?

Yes, We are open 365 days a year.

How do I know my dog will be safe at the Dog Retreat & Spa?

We require all dogs to go through a compatibility evaluation. Dogs are separated by both size and temperament We have a low dog-to-leader ratio. All staff members are trained in first aid and CPR, and go through a dog behavior training program. We’ve designed our facility with all sized dogs in mind – every shape and size. At least one of our pet loving staff with be present with dogs in each designated play area.

What do I need to bring for my dog when they’re in daycare?

We require all dogs to have a quick release collar. No buckles are allowed. If they need food it must be bagged, and all medication must be in original packaging.

What is the difference between Daycare and Day Stay?

Day Stay may be a perfect option for the dog that did not do well with our compatibility evaluation, or has not been neutered or spayed, or may need extra attention. This may be for various reasons, health, age or injury. Daycare is for those dogs that do play well with others.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most shy dogs, or dogs that haven’t been socialized enough, usually benefit tremendously from daycare. They become less shy, more socialized and have a great time! However, that said, NOT every dog is suited to the daycare setting. It’s our job to let you how your dog is doing and see what other options may work best to keep your dog happy. For ex: we offer one on one play or small group play or your dog may do best with an at home dog walker.

What if my dog is not neutered or spade what are my options

All dogs in daycare need to be neutered or spayed at six months. If you’re not comfortable with that, you could consider our Day Stay program.

What happens if I want to cancel my reservation for lodging?

Cancellations must be made within 48 hours of schedule stay. If less than 48 hours a flat fee of $55 will be charged. Cancellation during peak holidays must be made 10 days in advance of the stay. If cancellation is requested less than 10 days prior to stay you’d charged $150 dollar fee per animal.

Can I bring my own food?

You are required to bring your pets food. It’s much better for the pet to continue on their regular diet. All food must be placed in baggies for individual meals. For boarders, you are also welcome to bring a special blanket that will make them feel comfortable. No Rawhide, bullysticks or bones allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If the act is mild, the dog will be placed in a timeout until she/he has calmed down. If the aggression causes harm to another dog, you will be responsible for any veterinary care for that dog and your dog will not be allowed back unless the behavior has been modified through training.

Can someone other than me pick up my dog?

Yes, but the person has to be listed on your account when you drop off the dog. They’ll have to show personal identification

My dog went to training but is still not trained. Can you help him/her?

We offer several different training classes to meet your needs; however, we cannot train your dog without your help. An owner must be willing to commit to a minimum of 10 minutes per day to be successful with training their dog.

Can I come tour the facility before I bring my dog?

Yes, we’d be excited to show you our clean, fun and safe facility while your dog is being evaluated. You can book a tour online through our registration portal.

If my dog already goes to daycare can I bring him to your facility?

We’d love to have your dog, however, he or she will still need to pass our compatibility evaluation before joining.

How do I make reservations for daycare or lodging for my dog who has never been there before?

You can register online by completing the registration forms and submitting the required vet documents. You may also call us to schedule a compatibility evaluation.

Why is your lobby closed for two hours each day?

We close our lobby daily to give dogs downtime and allow our staff to perform cleaning and maintenance. Rest periods help prevent fatigue and promote safety during playtime.

Are you open on holidays?

Yes, we are open 365 days a year. However, on certain holidays our lobby may be closed for drop-offs and pick-ups, and hours may vary.

How do I know my dog will be safe at the Dog Retreat & Spa?

All dogs must complete a compatibility evaluation and are grouped by size and temperament. Our trained staff maintain a low dog-to-leader ratio, and all are certified in pet first aid and CPR to ensure your dog’s safety.

What do I need to bring for my dog when they’re in daycare?

Please bring a quick-release collar. If your dog requires food or medication, ensure it’s labeled and medications are in their original packaging.

Will my dog adjust to doggy daycare/lodging? He’s never been away from home.

Most dogs adapt quickly and benefit from socialization in daycare. However, every dog is unique. If needed, we offer one-on-one or small group play options to ensure comfort and happiness.

What if my dog is not neutered or spayed? What are my options?

Dogs attending daycare must be neutered or spayed by 6–8 months of age. If not, you may consider our Day Stay program as an alternative.

What happens if I want to cancel my reservation for lodging?

A 50% deposit is required for all overnight stays. Non-peak cancellations must be made 72 hours in advance to avoid forfeiting the deposit. During peak periods, deposits are non-refundable, and cancellations made within 10 days will be charged the full stay amount.

Can I bring my own food?

Yes, bringing your pet’s own food is required to maintain their regular diet. Please portion food into labeled individual baggies. Boarders may bring a blanket for comfort, but rawhide, bully sticks, and bones are not allowed.

What if my dog acts aggressively toward another dog while at The Dog Retreat?

If aggression occurs, the dog will first be placed in a timeout. If the behavior results in harm to another dog, you will be responsible for veterinary costs and the dog may not return until behavior modification is demonstrated.

Can someone other than me pick up my dog?

Yes, but the designated person must be listed on your account and will need to show valid photo identification when picking up your dog.

My dog went to training but is still not trained. Can you help him/her?

We offer several training programs to help improve your dog’s behavior. However, consistent owner participation of at least 10 minutes per day is essential for lasting success.

How to Spoil Your Dog at The Dog Retreat and Spa

Published On: June 2, 2023Categories: Uncategorized

In a world where dogs hold a special place in our hearts, a haven of relaxation and indulgence awaits them at the local dog spa. This article takes you on a journey into the world of canine bliss, where four-legged friends are treated to a pampering experience beyond compare.

How to spoil your dog

From rejuvenating massages to luxurious grooming sessions, we delve into the enticing realm of the options for your furry friend at the dog spa, discovering a sanctuary where tails wag with delight and furry companions find their ultimate bliss.

A Tail-Wagging Welcome:

The Canine Oasis

As the door of the dog spa swings open, a sense of excitement fills the air. The atmosphere is warm and inviting, with soothing music playing softly in the background and a faint aroma of calming scents. Dogs of all breeds and sizes are greeted with open arms, and their arrival is met with friendly smiles and gentle pats. The dog spa becomes their oasis—a place where they are embraced, loved, and treated like royalty.

The Art of Canine Relaxation:

Massages and Therapeutic Treatments

Within the tranquil confines of the dog spa, skilled therapists use their expertise to bring relaxation and comfort to our furry friends. Through gentle strokes and targeted pressure, dogs are treated to soothing massages that alleviate muscle tension, promote circulation, and induce a state of pure bliss. Therapeutic treatments enhance your dogs well-being, providing a holistic approach to their physical and emotional wellness.

Fur-Luxury:

Grooming and Styling Fit for Royalty

Grooming sessions at the dog spa are nothing short of an indulgent affair. Talented groomers work their magic, transforming matted fur into a lustrous mane and unkempt nails into polished perfection. From bubble baths infused with delightful scents to precision haircuts tailored to breed standards or personalized styles, the dog spa becomes a runway for canine fashion. Each dog leaves the spa looking and feeling like a superstar, their tails held high with confidence and pride.

Social Delights:

Canine Connections and Playtime

Beyond the pampering sessions, The Dog Retreat and Spa serves as a hub for socialization and play. Dogs frolic in specially designed play areas, engaging in interactive games and forming bonds with fellow furry companions. Under the watchful eye of trained staff, their playful antics create a symphony of joy and wagging tails. The dog spa becomes a place where friendships are forged, and dogs experience the pure bliss of unbridled canine camaraderie.

In the world of our beloved canine companions, the local dog spa emerges as a haven of pampering, relaxation, and pure bliss. It is a sanctuary where dogs are treated with love, care, and expert attention. The dog spa experience offers our furry friends a respite from the demands of daily life, allowing them to indulge in therapeutic treatments, grooming luxuries, and social connections.

As we witness the joy radiating from their wagging tails and the contentment in their eyes, we are reminded of the importance of prioritizing our canine companions’ well-being. The dog spa becomes an oasis where they are celebrated, cherished, and nurtured.

Let us embrace the wonders of the dog spa, where pampering paws and discovering canine bliss go hand in paw. May our furry friends continue to find their ultimate happiness within the comforting embrace of their local dog spa, forever leaving a trail of wagging tails and joyful barks in their wake.

In the end, the local dog spa is a haven where our beloved canine companions can find solace, relaxation, and an elevated level of care, encompassing to spoil your dog. It is a sanctuary dedicated to their well-being, offering a range of services that cater to their physical, emotional, and social needs. From indulgent massages to luxurious grooming sessions, the dog spa provides a holistic experience that leaves tails wagging and furry friends feeling rejuvenated.

The joy and contentment radiating from our dogs as they leave the dog spa is a testament to the power of pampering and the positive impact it has on their overall well-being. They emerge with a renewed sense of vitality, their fur gleaming, their muscles relaxed, and their spirits uplifted. The dog spa experience not only enhances their physical appearance but also nurtures their emotional state, promoting a sense of calm and contentment.

In the hustle and bustle of daily life, the dog spa serves as a reminder to slow down, cherish the moments we have with our furry friends, and create opportunities for them to unwind and recharge. It is a place where they can be the center of attention, where their needs are met with care and expertise.

How to Spoil Your Dog at The Dog Retreat and Spa

How to spoil your dog

A Tail-Wagging Welcome:

The Art of Canine Relaxation:

Fur-Luxury:

Social Delights:

(781) 604-7387

info@thedogretreat.com

781-548-3248

PhysicalRehab@TheDogRetreat.com

219 Bear Hill Rd, Waltham, MA, 02451

thedogretreatandspa

rehab_at_thedogretreat

The Dog Retreat & Spa- Waltham